Tentativa de Restaure

[cesarhq16 1]

porfavor *NAO EXCLUA ESSE POST ANTES DE ME AVISAR OQUE FOI E OQUE VOCES PODEM FAZER, EMPLORO POR RESPOSTAS*

Ola gm glau, eu vim aqui porque me mencionaro a falar por aqui (ja que eu mandei suporte no *bug report* e no *account* e voces excluiram meu post sem motivos)
eu só quero que voces resolvam meu erro porfavor! 
eu ganhei um bracelete hell priestess /2 (ONTEM).. ai como eu nao tinha espaço pra guardar tudo eu dei trade na minha outra conta e deixei guardada la
quando foi hoje pra eu dar mix nela e deixar /1 o meu jogo bugou totalmente e eu nao consegui mais mexer nos itens( tipo como se estivesse trancado mais nao estava) e o item estava no meu inventario... ai a galera do meu clâ mandou eu relogar pra ver se era algum bug, ai quando eu reloguei o bracelete nao estava nem na conta principal e nem na minha mulla, EU NAO TENHO PRINTS PORQUE EU ESTOU CONFIANTE QUE VOCE TEM O *LOG* DE TUDO. isso foi hoje de tarde de 14:15 a 14:40 por ai... se voces quiserem prova *EU GANHEI DO HG*

na minha conta principal *Nick:vPa
minha conta mula(que deixei guardada o bracelete por um tempo)*Nick:111-aff-morri
 É SO ISSO GM... TENHO PROVA DE TUDO QUE O BRACELETE NAO ESTA COMIGO E PROVA QUE EU GANHEI DO HG

MUITO OBRIGADO.

[NeoHiei 526]

Cara, lê o HOW TO de como pedir restaure antes, e posta no lugar certo senão eles vão excluir seu tópico! Principalmente se você postar em português!!

[NeoHiei 526]

HOW TO: recover lost items?

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Recovery Center - The place where lost goods get restored.

 

This board is private, which means that only you can view your own topic.

 

Welcome to the Recovery Center, this is the place where you can request support for recoveries of lost items and more.

 

I have lost in-game content. How can I get it back?

If you have lost any in-game content, and you want to request for recovery then you must create a topic with the following information:

• Character name
• What happened – A brief description of what happened when the item was lost
• What you think could have happened to the item
• Make a list of the lost items
• Screenshot might be required in some case

 

Goodies which are not usually restored. However, they might get in some extraordinary cases.

• Sheltoms when player uses the wrong mixture formula on their item. Check the table with all the possible formulas here!
• Items lost in unsupported activities such as account trading, account sharing and EXP service.

• A disconnection (DC1/DC2) from the server is not assessed as a valid reason for claims of compensation when EXP is lost.

  It is considered as a responsibility of the users to assure their connection is stable when they are playing.

  Only in extraordinary cases e.g. where the server has crashed and caused a roll back, it's eligible for recovery of lost EXP.

 

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How do I take screenshots?

 

Here in Wartale we have an integrated screenshot function, it helps you to take screenshots much easier and better. There are two ways of taking a screenshot, and both have their own function:

CTRL+END: Takes a screenshot without HUD

- This option is recommended for pleasurable screenshots, for instance they're used in Picture of the Week!

 

CTRL+HOME: Takes a normal screenshot with time, date, server name and character name

- This option is required for report cases related with screenshots

- NB.: Cases without stamps will get denied, thus you must use this function for cases related with screenshots

 

Where are my screenshots?

 

They are rather easy to find; they should be placed in this folder: …/Wartale/save/screenshots/

 

How do I upload my screenshots, so that I can post them on the forum?

 

This can be done in plenty of ways, however we suggest doing it the simple way as there is no need for complications:

• Using online image sharing/hosting sites such as Imgur, that allows you to upload your pictures and you just have to copy the URL and paste it wherever you want.

 

It doesn't really matter which image uploader website you opt to use, just remember to post the direct link of the screenshot, otherwise it won’t show up properly and we won't be able to see it.

 

Important Note:

• This board is private, which means that only you are able to view your own topics and posts, thus it is strictly forbidden to show it to anyone else, unless one of the administrators gives you permission to do so. Not following this rule may result in a severe punishment.

[cesarhq16 1]

Hiei muito obrigado cara! é pq tipo em questao de enviar suporte eu sou mt novo entende? ai eu tou tão tenso que nao sei pra onde ir

 

[- D E A T H S T R O K E - 1,772]

Account? bug report?  óbvio que o GM ia deletar, e se escreveu em português, pior ainda.

tem que ser no recovery center

[cesarhq16 1]

CARA DA PRA ENTENDER? EU SOU NOVATO EM QUESTÃO DE REPORT( LOGO NESSE  PT) ME DESCULPE SE EU ERREI.

[jdlimajrr 21]

18 hours ago, cesarhq16 said:

CARA DA PRA ENTENDER? EU SOU NOVATO EM QUESTÃO DE REPORT( LOGO NESSE  PT) ME DESCULPE SE EU ERREI.

mano , como to vendo que vc tá bem desesperado aqui vai uma ajuda:

[jdlimajrr 21]

 

Hello, I would like to request the restoration of an item that I lost in my account for some bug that I can not explain!

On yesterday's HG I won a HELL BRAC priestess / 2. Because I do not have space to store in my main account I transferred to my other account, leaving it stored there.

Today I was giving a mix in the bracelet and my game went through some inconcistence that I could no longer touch the items (as if they were locked but they were not) the item was in my inventory. My clan's friends advised me to check it out to see if it was a bug, so when I re-entered the bracelet it was not in the main account or in the other account, I DO NOT HAVE SCREENSHOTS, PLEASE CHECK IN THE LOGS IF POSSIBLE.

The incident occurred this afternoon around 14:15 to 14:40.

Primary account nick: vPa

Secondary Nick, where he left the bracelet at first saved: 111-aff-morri

 

THANK YOU VERY MUCH.

Edited December 27, 2018 by jdlimajrr

[jdlimajrr 21]

Just now, jdlimajrr said:

 

Hello, I would like to request the restoration of an item that I lost in my account for some bug that I can not explain! On yesterday's HG I won a HELL BRAC priestess / 2. Because I do not have space to store in my main account I transferred to my other account, leaving it stored there. Today I was giving a mix in the bracelet and my game went through some inconcistence that I could no longer touch the items (as if they were locked but they were not) the item was in my inventory. My clan's friends advised me to check it out to see if it was a bug, so when I re-entered the bracelet it was not in the main account or in the other account, I DO NOT HAVE SCREENSHOTS, PLEASE CHECK IN THE LOGS IF POSSIBLE. The incident occurred this afternoon around 14:15 to 14:40. Primary account nick: vPa Secondary Nick, where he left the bracelet at first saved: 111-aff-morri THANK YOU VERY MUCH.

posta isso no tópico certo que é de restaure , acrescente aos nicks as ids das contas envolvidas, passa essas informações lá na seção certa.
Não se dirija a um gm em específico , pq n tem como vc saber se é ele que vai atender sua solicitação. Nem faça acusações , etc.

Só pra te ajudar , boa sorte !

[cesarhq16 1]

obrigado!