About LOST ITEM BRAZINO D1

[YARDBR 263]

Hi everyone, how are you? In my opinion, this topic deserves support.

 

You provided support for MERENDA on a bugged event item and returned the player's 5kc's.

 

This was definitely a clear mistake, and the item should be returned to the player in my humble opinion. We need to treat players more fairly and ensure that no one is disadvantaged by game mechanics.

 

Our team was a bit confused when you simply didn't support our player, even though similar situations have been resolved by support before. I hope I can contribute to fairness and transparency on the server.

[lordbowie 66]

3 minutes ago, YARDBR said:

Hi everyone, how are you? In my opinion, this topic deserves support.

 

You provided support for MERENDA on a bugged event item and returned the player's 5kc's.

 

This was definitely a clear mistake, and the item should be returned to the player in my humble opinion. We need to treat players more fairly and ensure that no one is disadvantaged by game mechanics.

 

Our team was a bit confused when you simply didn't support our player, even though similar situations have been resolved by support before. I hope I can contribute to fairness and transparency on the server.

The staff has already done similar recovery for other players.

Including the purchase of items with incorrect prices.

I sincerely hope that you will think and act with seriousness and equality in this case.

@Support

[Support 4,997]

Rejected as per HOW TO Guide

 

2 hours ago, YARDBR said:

You provided support for MERENDA on a bugged event item and returned the player's 5kc's.

It wasn’t a bug, nor was it the user’s fault or a mistake, and it wasn’t remotely related to this case. Please avoid quoting something without fully understanding what happened. It was our mistake to make the wrong recovery, and that user helped us by reporting it.

 

Goodwill gesture will no longer be provided as outlined below:

Best Regards,

 

Support Team