Preferential Recovery?

[Thalesquest 5]

Hello Support Team,

 

I logged into my character today and found a banner warning regarding a recovery that, in my view and according to the game rules, does not match the situation.

I’ll be brief to avoid bringing up other issues that are unrelated to what was reported on my account.

I want to make it clear this went beyond what was necessary — it showed disrespect for the rules, a lack of balanced review of both sides, and, on top of that, an interpretation that felt like favoritism.

Yes — I personally felt the warning was abusive.

 

My character who currently has the item is -[Galadriel]- (AS). The item (Orb Dreadsoul 144+24) was dropped by another account, and my character MERLIN (Prss) found it on the ground in Phillai, near the Lavender warehouse guard.

 

What needs to be investigated — before you question me — is that there was a private trade between two players in which the items were not being passed via the talismã, which, according to the game rules, secures trades. As an academic researcher, I emphasize this because I’m not sure you’re used to dealing with people who pay attention to cohesion, coherence, reading comprehension and rule interpretation: the item was dropped in the city, possibly due to over-encumbrance or lack of inventory space. As a player exercising free will, I was storing items and I came across the item on the ground, which, under the rules, gives me the right to claim it. I picked it up, transferred it to my main account, and plan to use it when needed — if it is legitimately mine by the rules, or if it will be informally recovered in a biased manner with a quick question and no proper analysis.

When I started playing I read all the rules. To make sure I wasn’t missing anything, I refreshed my memory and reviewed them again here:

 

 

 

So I kindly ask that you investigate this matter thoroughly and decide whether it’s really appropriate to shame me with such a warning.

I’m available to answer additional questions and present further arguments if necessary.

 

Thank you.

Edited yesterday at 01:03 AM by Thalesquest
The images were not sent correctly via the link.

[TadsK 213]

I’m sorry brother, you seem very articulate to make this post, so you probably can understand what that line refers to.

 

You seem to also follow the forum and know that when these situations happen the staff has always been helpful and try to recover the item to its respective owner.

 

You probably know you can just contact a GM (like GM-L) and send the item to them.

It is not a feature of the game for 144+24 items to just suddenly drop on the ground for you to pick up

 

C’mon, be better.

 

 

 

[Thalesquest 5]

Hey, are we here to discuss personal opinions about the game or to follow the actual rules? Please, keep it simple — spare us the drama.

[Support 4,997]

Hi,

 

First of all, you did not receive any warning. Your name was kept hidden from the forum, but now you have decided to disclose it yourself.

 

We sent the message below to you:

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Hello *********!

 

On 04/11, we found that you picked up a Dreadsoul+24 in Phillai Town. This item belongs to Roxinn. After obtaining the item, you sent it to this account. We kindly request that you return it to Roxinn via the Item Distributor within the next 48 hours.

 

Thank you for your cooperation.

 

Enjoy Wartale! ^^

 

Since you’re quoting the Recovery Guideline, we might ask you to read it in full rather than picking and choosing sections. We’ve also highlighted the relevant guideline below for your reference.

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Goodies which are not usually recovered: (however, they might get recovered in some extraordinary cases)

• Sheltoms when you use the wrong mix formula.
• Coin/Item sent to wrong recipient via Item Distributor. (With the exception that the recipient hasn't sold the item, used the coin, or hasn't logged in for some time.)
• Items lost as a result of unsupported activities such as account trading, account sharing and EXP service (except if it has not been sold or coin/gold can be recovered from it).

• A disconnection (DC1/DC2) from the server is not assessed as a valid reason for claims of compensation when EXP is lost.

  • It is considered as a responsibility of the users to assure their connection is stable when they are playing.

  • Only in extraordinary cases e.g. where the server has crashed and caused a roll back, you're eligible for recovery of lost EXP if we can deduce how much was lost by our logs.

• Stackable items (exception can be made on a case-by-case basis depending on how much value is lost and how it got lost).

• Items sold via personal shop for the wrong price.

• Items purchased via personal shop for the wrong price. Nevertheless, a seller could be deemed a scammer if they deliberately induce confusion in order to facilitate a purchase. Buyer can submit a report in Report User.

• Item actions from normal activities ("accidents"), e.g. for mixing/aging/skinning/etc.

  • For skinning items (using Glamorous Brush) there are exceptions:

    • A recovery will be granted for the highest set of items if the request is made within 3 hours of the act.

    • A recovery will be granted for the second-highest set of items if the request is made with 1 hour of the act.

    • No recoveries are made for any other items.

  • No recoveries for mixing/aging, you can use Miracle Stone / Marvel Stone to undo it.

  • No recoveries for crafting an item.

  • No recoveries for binding a Mount or Minion to your Stable.

  • No recoveries for binding a Relic.

  • Accidentally selling an item to an NPC (i.e. NPC'ing an item) can be recovered up to 3 months after it happened for valuable items.

    • Note: you have to ability to rebuy an item that you sold to an NPC for 3 hours after it happened at the same NPC.

  • Accidentally dropping an item can be recovered up to 3 months after it happened for valuable items if no other player has picked it up.

    • If another player has picked it up, you must immediately make a Recovery Request and if the item has not been sold on to a third-party there is a chance it may be recovered. If it has been sold on many times over it is unlikely to be recovered. If the player who picked your item up sold it on quickly, we consider that an act of bad faith and whatever they gained from it may be given to you instead (if we can't just revert the trades and recover the original item to you anymore). Worst case you will not be recovered anything.

  • No recoveries for any other item actions that are not explicitly listed here.

• Coins will not be lost for any reason so check with your sharer before making this claim. We won't provide you with details on where coins get sent to.

 

The item isn’t yours, so there’s nothing that needs to be investigated. We’re simply asking for your cooperation in returning it, as it’s the kind of nice thing someone would do when they find something that belongs to someone else.

 

Best Regards

 

Support Team

[Thalesquest 5]

Right. I log into my account and a banner pops up blocking me from performing any in-game actions — repeatedly, even after being closed. What exactly would that be called?

I couldn’t care less about public exposure on the forum; that’s precisely why I came here to question what could rightfully be mine.

 

Now, regarding guides and rules — wouldn’t it be more reasonable to have a page where players could directly access all the information and their respective rights in one place? Or is it acceptable that such information only becomes “official” when something happens to me, like this incident? Would you agree that I’d have to dig through topic after topic just to find basic information that could have been presented clearly and objectively?

As an example, this post wouldn’t even need to exist if the information were clearer — saving time for both players and the team.

 

Taking advantage of an interesting hypothesis: if I were to take the item and sell it to the blacksmith, under what principle would you judge that as an act of bad faith or deceit? Or if I were to drop it again in the center of Ricarten? How would you condemn me, given that the item doesn’t belong to me?

It’s a complex and subjective situation. And of course, we’ve already reached a solution — the item will be returned. But the question remains for the team.

[Support 4,997]

7 minutes ago, Thalesquest said:

What exactly would that be called?

In-game Mail.

 

10 minutes ago, Thalesquest said:

I couldn’t care less about public exposure on the forum;

Then why talk about feeling ashamed when you’re the only one who can receive the message from us?

 

7 minutes ago, Thalesquest said:

Now, regarding guides and rules — wouldn’t it be more reasonable to have a page where players could directly access all the information and their respective rights in one place? Or is it acceptable that such information only becomes “official” when something happens to me, like this incident? Would you agree that I’d have to dig through topic after topic just to find basic information that could have been presented clearly and objectively?

You don’t need to dig through anything since it’s not yours. Just let us know if you’ve picked up an item someone dropped, like many people have already done on the forum.

 

7 minutes ago, Thalesquest said:

Taking advantage of an interesting hypothesis: if I were to take the item and sell it to the blacksmith, under what principle would you judge that as an act of bad faith or deceit?

If the player who picked your item up sold it on quickly, we consider that an act of bad faith and whatever they gained from it may be given to you instead.

 

8 minutes ago, Thalesquest said:

I were to drop it again in the center of Ricarten? How would you condemn me, given that the item doesn’t belong to me?

We’ll reach out to whoever picked it up instead of you.

 

11 minutes ago, Thalesquest said:

It’s a complex and subjective situation.

This is nothing complicated; it’s something that has happened to many people over the years. Since it’s not your item, there’s really nothing to talk about. You can choose to let us know or we can simply contact you for your cooperation.

 

At the end of the day, you won’t face any punishment for what you do, except that some people are deceitfully hiding it from us, which we can still notice.

 

P/S: We won’t be responding further on this matter as the message is clear. You can choose to cooperate or not.

 

Best Regards,

 

Support Team

[Thalesquest 5]

At no point did I feel ashamed — where exactly did you interpret that? What I mentioned was the abusive manner in which I was approached. I don’t see what that has to do with the public.

 

“You don’t need to search through anything, since it’s not yours. Just let us know if you picked up an item someone dropped, as many people have done before in the forum.”

What does that response have to do with the question raised? Did you actually understand what was being pointed out?

 

“P.S.: We will not respond to this matter anymore, as the message is clear. You can choose to cooperate or not.”

It’s remarkable how your team seems closed off to any questioning. You give off an impression of despotism — a stance of “we don’t want to hear you, and that’s final.”

 

Keep in mind that this is a forum, and it should be open to discussion.

Thank you for your attention.

[LePetitGateau 88]

Putting in short terms: the item is not yours and you're hiding yourself behind the rules to justify your lack of integrity.

 

TRIVIA: In Brazil, taking possession of something obtained by mistake, accident, or an act of nature is actually a crime. It’s defined in Article 169, II of the Brazilian Penal Code, punishable by detention from 1 month to 1 year, or a fine.

[mats250 5]

Its crazy you think that you can keep the item yourself. If you dropped an item by mistake you would like the item back right? Or you just gonna ignore it and not even make report on in? "Since its in the game rules" 

 

This players base can be so selfish sometimes and only care about themself

[suesue 237]

 

for you

[vhnh167 285]

19 hours ago, TadsK said:

I’m sorry brother, you seem very articulate to make this post, so you probably can understand what that line refers to.

 

You seem to also follow the forum and know that when these situations happen the staff has always been helpful and try to recover the item to its respective owner.

 

You probably know you can just contact a GM (like GM-L) and send the item to them.

It is not a feature of the game for 144+24 items to just suddenly drop on the ground for you to pick up

 

C’mon, be better.

 

 

 

OP’s writing is 100% AI generated.

[Thalesquest 5]

Hello,

The item hadn’t been returned until yesterday because it was still under discussion with @Support.

When I logged in today to make the return, the item had already been sent back. I’d like to ask the support team to take into account the timestamp of the warning, and only then start counting the return period — since not all of us have the same amount of time and dedication to the game.

 

I’ll circle back to the same point: it’s playe noticeable how your team seems completely closed off to any kind of questioning. You give off an air of despotism — a sort of “we don’t want to hear from you, and that’s final” attitude.

 

@LePetitGateau, maybe focus a bit more on reading comprehension and a bit less on constitutional law. One step depends on the other — I just hope you don’t trip on your way up.

As for the rest, your opinions only reinforce the favoritism. Don’t bring opinions — bring facts.

 

Otherwise, you’ll only prove what Max Weber once stated: “He believed that those in higher positions (lvl) — the ones filling the coffers — are tied to privileges and prestige, and tend to preserve favoritism throughout generations, reproducing inequality within the system of the game.” — adapted by the post’s author.

 

Att.

 

 

 

 

[paktaewoo 5]

in our country if you see something valuable on the ground/street that is clearly not yours and pick it up for yourself, it will bring bad luck.

[Name 0]

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If the player who picked your item up sold it on quickly, we consider that an act of bad faith

This statement, GM said that only if you sold it immediately after picking it up, means you are bad, you have criminal intentional, you wanted to 'money laundering' to prevent detection.

 

But you picked it up and held onto it, you are free of this criminal doubt.

 

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This is nothing complicated; it’s something that has happened to many people over the years.

This statement, GM said many people did this, other people also picked items up and held onto it, thinking that over time it would finally become theirs.

 

You are just one of the them, nothing good nor nothing bad. This is what people would do. Nothing wrong and nothing right.

 

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At the end of the day, you won’t face any punishment for what you do,

This statement, basically fully acknowledge, and also fully sympathize, what you did is okay. There is nothing wrong with it. 

 

You read the Rules, and think it would be yours, it is completely acceptable.

 

BUT. GM closed questioning. GM don't wanna hear from you. GM plays favourism. First time play Wartale..??  

 

[pbminh259 15]

Let's be honest. You want to keep that for yourself right brother ? lol

[jordanv 26]

He's basically saying it was all done through the game mechanics and no 3rd party program was used to attain the item. 

 

We are more so emphasizing the moral code and the righteous thing to do.

 

But he doesn't give a ****. He wants to be the asshole in the sever. Technically he did acquire the item fair and square

 It was on the floor. The person made a mistake and dropped it. And he picked it up. 

 

On that note (alittle off topic but still relevant):  I will be making a post of a trade gone bad later today. Depending on how my claim will.be handled by GM-recovery.  

It is about honor system between the players. However i wont post about it here to digress from the orginal post.  I will make a new post and I welcome you guys to give you input. 

In the end its just a game.

 

 

 

 

 

[Coyy 79]

The same type of person who creates stores with altered prices, instead of using gold, uses coins.